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BUNDLE x JOY, INC.
Accessibility Statement
Effective Date: May 1, 2026
Last Updated: May 1, 2026
At Bundle x Joy, we believe that everyone deserves equal access to all digital experiences. We are committed to making our websites, mobile applications, and other online tools usable and accessible to people of all abilities, including those with disabilities. Our mission to deliver joy to every pet person extends to every customer who interacts with us, regardless of how they navigate the web.
We aim for conformance with the Web Content Accessibility Guidelines (WCAG) 2.2, at the Level AA standard. While we control most of our digital environment, some portions may be operated by third-party services (such as payment processors, our subscription quiz tool, embedded reviews, social media widgets, and other third-party content). We strive to work with those partners to ensure they meet accessibility expectations.
To fulfill our commitment, we employ a multifaceted accessibility program, including regular testing using automated tools and manual audits, inclusive design and development practices, accessibility training for our team, and periodic review of third-party integrations and vendor compliance.
Despite our best efforts, some content may not yet satisfy all accessibility criteria. If you encounter a barrier, we encourage you to let us know. You may find that certain elements (for example, dynamic content from third-party embeds, legacy sections, or recently launched features) need improvement; we prioritize remediation based on severity, frequency, and impact. If you experience any difficulty using our sites or apps, or you have suggestions for improvement, please contact our support team:
Email: support@bundlexjoy.com
Phone (US): 1-619-419-0818
Mailing Address: Bundle x Joy, Inc., 3820 West Happy Valley Rd, 141-262, Glendale, AZ 85310
When you contact us, please include the page or feature where you experienced the issue, the type of device, browser, or assistive technology you were using, and a brief description of the barrier. We aim to respond to accessibility inquiries within five business days, and to resolve verified issues as quickly as reasonably possible.
Thank you for helping us improve. This statement does not constitute a guarantee of perfect compliance; accessibility is an ongoing journey, not a one-time deliverable. Your feedback is vital in helping us create a more inclusive experience for all. We welcome partnerships, feedback, or requests related to accessibility from individuals, consultants, or organizations.
© 2026 Bundle x Joy, Inc. All rights reserved.
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